Shipping Policy

At FT Traders, we are committed to providing timely and reliable delivery for all our products. Please review our shipping policy below for detailed information about your order:

• Delivery Time:
  We deliver products all over Pakistan within 3 to 5 business days. Delivery times may vary depending on your location and product availability. While we strive to process and ship orders as quickly as possible, some factors such as public holidays, weather conditions, or courier delays may affect delivery times.
• Shipping Charges:
  Shipping charges are calculated at checkout based on the delivery address and product weight. You will be provided with the total shipping cost before completing your purchase. For orders in remote or difficult-to-reach areas, additional shipping fees may apply, which will be communicated to you before processing your order.
• Payment Methods:
  We offer multiple secure and convenient payment options to suit your preferences:
  • Cash on Delivery (COD): Pay in cash when your order is delivered to your address. This option is available across most regions of Pakistan.
  • JazzCash: Secure online payment via JazzCash for a fast and easy transaction.
  • Easypaisa: Pay conveniently through Easypaisa for online transactions.
  • Direct Bank Transfer: Transfer funds directly to our bank account via online banking or over-the-counter at your bank. Once the payment is processed, we will ship your order.
• Order Tracking:
  Once your order is shipped, we will send you a confirmation email with your tracking number and details. You can use the tracking number to monitor your order’s progress through the courier company’s website.
• Delivery Areas:
  We deliver to all regions of Pakistan. Whether you’re in a major city or a remote area, we are committed to bringing our products to your doorstep. If you live in a less accessible area, our team will inform you of any additional time or shipping charges before confirming your order.
• Processing Orders:
  Orders placed on weekends or public holidays will be processed the following business day. Orders are processed and shipped Monday through Friday (except for public holidays). Our goal is to ship your order within 24 to 48 hours of receiving payment confirmation.
• Packaging:
  We take great care in packaging your products to ensure they arrive in perfect condition. All items are securely packed to prevent damage during transit. If your item arrives damaged, please contact us immediately, and we will arrange for a replacement or refund.
• Delayed or Missing Shipments:
  While we make every effort to ensure timely delivery, delays may occur. If your order has not arrived within the expected delivery timeframe, please reach out to our customer service team with your order number. We will investigate the issue and work to resolve it as quickly as possible.
• Return and Refunds:
  Please refer to our Refund and Return Policy for information on returning items or requesting refunds. If there are any issues with your order, please contact us within 30 days from the delivery date for assistance.

Contact Us
If you have any questions or concerns about shipping, delivery, or payment methods, please don’t hesitate to contact us at:

FT Traders
Email: fttraders250@gmail.com
Phone: +92 304-1217302

Thank you for choosing FT Traders! We appreciate your business and are here to ensure your shopping experience is smooth and hassle-free.